Feedback

We at Essex Grill aim to bring all of our customers the very best value for money, services and food around Romford. Give us feedback.

  • Value for Money
  • Service
  • Product Quality
foodHub

didn't receive order??

Chris Jones, 27 Apr 2019

Ordered at 6:45 my food arrived at 8:15, so cold we had to re heat in the microwave ourself. Although finding out at 7:30 that our food hadn’t even started being cooked customer service has informed me there wasn’t a single delay on any order. Customer service not helpful at all and will definitely never be ordering from here again!

Ellie, 24 Feb 2019

Fantastic food.

Layla, 22 Feb 2019

So impressed with food it’s amazing!!

Claire, 22 Feb 2019

Has always been excellent

Stephen, 15 Feb 2019

X

Tui,

Lovely food and nice chatting guy in the shop! 10 out of 10

Lee,

great

Nicola,

Good

Terry,

Love it

Theresa,

Part of the order was missing and most of it was barely warm. When I phoned to explain and ask for a refund the staff were rude and disbelieving and eventually agreed to provide a refund but only if they could come back and take the food away. We’ve been customers for a while and have put up with errors in the order when it’s delivered but this is the last straw. The “restaurant” is in serious decline and the quality is seriously poor. One star is far too generous and I’d encourage you to find an alternative place to buy your food.

Mgh,

Couldn't be better , excellent every time !

Stephen,

Me and partner have ordered from here a few times and the food is amazing. We've now moved to brentwood and would still on use you guys. It's worth going to collect!! The amount of food you get for the price is brilliant.

Carla,

.

Justin,

Best Takeaway for miles around, Never had bad food out of the grill, keep up the top draw food!

Adam,

Lovely food

Darren,

Really tasty food Promptly delivered

Karin,

Always amazing, really fast delivery and high quality food x

Hannah,

The food was lovely

Louise,

Ordered Lamb but received Chicken

Tony,

Always order from here. Love it

Dan,

Very tasty food

Karin,

  Reply : Thank you very much Karin, please recommend all your friends and family. Essex Grill Team

Been sent a single chicken doner and single chicken shish, missing a chicken shish as a part of my 3x mixed kebab so much less meat than normal????

Matt,

  Reply : Very sorry Matt, we have sent you wrong one, thats probably combination 2 kebabs. Very sorry matt will try to sort it put next time.

Great food

Kelly,

  Reply : Thank you very much please keep recommend to all friends and family. Essex Grill Team

love essex grill

Nicola,

  Reply : Thank you very much for using Essex Grill Please keep recommend all friends and family. Essex grill Team

Most of the time the food is above average but sometimes chips get cooked multiple times when should be thrown away. The delivery service 50% takes longer than advised.

Russell,

  Reply : Very Sorry Russell, we will make sure that does not happen again please try us again. Essex Grill Team